Supported currencies and basic information
Ice Casino accepts deposits and withdrawals in 25 currencies, including EUR, USD, CAD, NZD, CHF, BGN, RUB, UAH, THB, JPY, INR, ARS, PLN, RON, PEN, CLP, CZK, MXN, KZT, HUF, BRL, DKK, COP, PHP, VND, NOK and SEK. EUR is the default currency.
The operator processes payments via T&C Whitebox CY Limited, registered in Cyprus under number HE 419583. All transactions use 256-bit SSL encryption.
Deposits
Ice Casino accepts deposits but does not publiceish specific details about individual payment methods, such as bet limits per method, fee structures or processing times.
Third-party deposits (from friends, family members or partners) are not accepted. All valid deposits must come from the account holder themselves.
For SMS deposits, only one phone number is allowed per account. Only half of the set amount is credited to your account. Borrowing from mobile providers for negative balances is not allowed.
- No global minimum bet limit publiceished
- No global deposit fee publicehed
- No details about specific methods available
- No geolocation restrictions per payment method publiceished
- No information on cryptocurrency acceptance
Withdrawals – processing times and limits
Withdrawal requests are processed according to amounts: up to €499 within 2 business days, €500–€4.999 within 5 business days, €5.000–€29.999 within 14 business days and €30.000+ within 30 business days. Weekends and public holidays are not included.
For cash winnings or balances above certain thresholds, additional security checks may take up to 7 business days. A balance of more than £25.000 or a single win of more than £10.000 triggers such a check.
Withdrawals must be made via the same payment method as the original deposit. Bank fees on chargebacks are paid by the recipient.
| Withdrawal amount | Processing time |
|---|---|
| Up to €499 | Up to 2 business days |
| €500–€4.999 | Up to 5 business days |
| €5.000–€29.999 | Up to 14 working days |
| €30.000+ | Up to 30 business days |
| Security Checks (after verification) | Up to 7 business days extra |
Withdrawal limits and penalties
Ice Casino applies a maximum withdrawal limit of £5.000 per 30 days when withdrawal requests exceed the wagering amount (including current balance and previous withdrawals) 20 times or more.
Early withdrawal before completion of wagering requirements results in a penalty of 20% of the requested amount. Withdrawal requests that fail due to incorrect bank details cost €25 per failed transaction.
Fees for repeated deposit-withdrawal-deposit activity on a single day apply; the exact amount is not publiceished. After 13 consecutive months of inactivity, account inactivity fees are applied.
- No minimum withdrawal amount publiceished
- No weekend withdrawal processing
- No instant withdrawal option specificeed
- No daily, weekly or monthly withdrawal limit publicehed (besides the 30-day limit)
Account verification and KYC requirements
Verification is mandatory. Ice Casino requires identity verification when your total wagers exceed €2.000 or with any withdrawal request, regardless of amount.
For deposits of £2.000+ and withdrawals over £1.000 USD additional checks may be required, such as certified identity documents, address verification and proof of funds source.
Valid identity documents are passports or identity cards. The passport number may be covered in the photo. All submitted documents must be original, unaltered and authentic. Use of photo editing, AI tools, deepfake technology or other digital modification methods is prohibited. Violations result in rejection, account blocking, forfeiture of winnings and bonuses, and notification to regulators.
| Verification Purpose | Required documentation |
|---|---|
| Basic Identity | Passport or identity card (first 6 and last 4 digits visible) |
| Card Verification | First 6 and last 4 digits of payment method, CVV hidden |
| Larger deposits (€2.000+) | Possible additional legalised ID, address verification |
| Large withdrawals (£1.000+) | Possible proof of funds source and additional questions |
What you should check
Ice Casino does not publiceish detailed information about specific payment methods, their individual limits, fee structures or processing times per method. Check these details directly with customer support before placing bets.
There is no information available about cryptocurrency acceptance, instant withdrawals, daily withdrawal limits or weekend processing. Contact support for clarification on these points if they are important to you.
- Contact support for specific information about your chosen payment method
- Check all fees and limits in advance – no method has publicehed details
- Ensure your account is fully verified before withdrawing large amounts
- Allow for extended processing times for withdrawals over £30.000
FAQ
How long does my withdrawal take?
Withdrawals are processed based on amount: up to €499 takes 2 business days, €500–€4.999 takes 5 business days, €5.000–€29.999 takes 14 business days, and €30.000+ takes 30 business days. After verification and on business days only (no weekends/public holidays). Security checks may add up to 7 additional business days.
What are the verification requirements?
Verification is required when your total deposits exceed £2.000 or with any withdrawal request. You must provide a valid passport or identity card. For large withdrawals (£1.000+) additional documents such as address verification and proof of funds source may be required.
Are there withdrawal limit restrictions?
Yes. If your withdrawal requests exceed the bet amount more than 20 times, the limit is €5.000 per 30 days. Early withdrawal before completion of rollover requirements results in a penalty of 20% of the amount.
What are the turnover requirements for deposits?
Standard turnover is x3 of the bet amount on slot machines and x5 on other game types. No-deposit bonus winnings have a maximum payout limit of €500 with special conditions.
What currencies does Ice Casino accept?
Ice Casino accepts 25 currencies: EUR, USD, CAD, NZD, CHF, BGN, RUB, UAH, THB, JPY, INR, ARS, PLN, RON, PEN, CLP, CZK, MXN, KZT, HUF, BRL, DKK, COP, PHP, VND, NOK and SEK. EUR is the default currency.